Craig S @Craigscruises Reviewer (23) 02/11/2021

Great new product, some changes needed

Me gustó

Great design , back to the old style Costa that works well . Good food service and style.

No me gustó

Bad entertainment in the theatre , the bars the clubs . Not good at all


Cruise number 55 Costa Cruises – Costa Firenze 21st October to 28th October 2021 Cabin number: 9205 - Forward ship , Deck -9 : Premier Suite Total pax : 4500 , Crew : 1278 : Decks : 18 Cruise for 7 nights Eventually we get to cruise on the brand new ship after a delay in delivery and Covid pandemic. Pushing back this inaugural 3-month season by 18 months. The embarkation went very smoothly from bags drop off to check in, then the full PCR test paid for by Costa Cruises. Got to our suite around 4pm to find our luggage in the cabin and the concierge (Henry) awaiting our arrival. Fruit basket and bottle of Ferrari champagne all a warm welcome. Our Premier Suite was well laid out, very well decorated and structured. Entertainment a total disaster the cruise director not to be seen . Amazing Elite restuarant with wonderful staffing Everlyn, George, Maria and RT fantastic.

area geográfica
Mediterráneo oriental
Crucero (7 Dias)
Oct 2021
¿Quién fue en un crucero?
en pares
Reino Unido

Puertos de escala: Barcelona – Marseille – Savona - Civitavecchia –Naples – At Sea – Palma (Majorca) -Barcelona

Embarque y desembarque
  • Embarque
  • Confort y Design
  • Limpieza/Mantenimiento
Áreas comunes
  • Confort y Design
  • Limpieza/Mantenimiento
  • Amabilidad
  • Eficiencia
Servicios a bordo
  • Gimnasio y Spa
  • Tiendas
  • Representaciones teatrales
  • Servicio de internet/Wi-Fi
  • Casino
  • Baby Club/Teen Club
  • Servicio al cliente
  • Entretenimiento
  • Servicio de Bar
  • Calidad de los restaurantes principales
  • Calidad de los restaurantes buffet
  • Calidad de los restaurantes de especialidades
Calificaciones finales
  • ¿Tomarías un crucero en este barco?
  • ¿Recomendarías este barco?
  • Valor por dinero
  • Asistencia lingüística

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