Great itinerary, average ship
I liked
Incredible landscapes
I didn't like
Excursions not well organized and low staff
Comment
Nieuw Amsterdam is a beutiful Holland America ship. Where we have cruised it's an incredible and beutiful landscape. Unfortunately we experienced some troubles with our staterooms and the staff was not so efficient sto solve our problems. I however hope to come back onboard an Hal ship and compare the service with other cruises.
Cruising area
USA West Coast and Hawaii
Experience
Cruised
(7 days)
Language
Italian
Period
Jun 2017
Who cruised?
Couple
Nationality
United States
Ports of call: Vancouver, Juneau, Skagway, Glacier Bay, Ketchikan
Embarkation and disembarkation
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Embarkation
-
Disembarkation
State room
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Comfort and design
-
Cleaning
-
Maintenance
Common areas
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Comfort and design
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Cleaning
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Maintenance
Staff
-
Kindness
-
Efficiency
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Guest service
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Entertainment
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Bar service
On board services
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Gym and Spa
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Shops
-
Theater shows
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Internet service / Wi-fi
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Casino
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Baby club / Teen club
Food
-
Main restaurants quality
-
Buffet restaurants quality
-
Speciality restaurants quality
-
Service in restaurants
Final evaluations
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Would you cruise this ship again?
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Do you recommend this ship?
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Value for money
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Language assistance