Valentina L @Valeali00 New Contributor (1) 09/11/2021
54.26

Una piccola delusione

I liked

Personale gentilissimo e super disponibile

I didn't like

Quasi nessun membro del personale parlava italiano, lentezza infinita, disorganizzazione, ritardi

Comment

Crociera in famiglia con una bambina di 10 mesi, allo sbarco, condizioni meteo pessime, vento ed acqua, nessun aiuto/indicazione da parte del personale. NOTA SUPER NEGATIVA: 2 su 3 VALIGIE DISTRUTTE/ROTTE dopo la CONSEGNA dei bagagli all'imbarco


Cruising area
Western Mediterranean
Experience
Cruised (5 days)
Language
Italian
Period
Nov 2021
Who cruised?
Family
Nationality
Italy

Ports of call: Genova

Embarkation and disembarkation
  • Embarkation
State room
  • Comfort and design
  • Cleaning/Maintenance
Common areas
  • Comfort and design
  • Cleaning/Maintenance
Staff
  • Kindness
  • Efficiency
On board services
  • Gym and Spa
  • Shops
  • Theater shows
  • Internet service / Wi-fi
  • Casino
  • Baby club / Teen club
  • Guest service
  • Entertainment
  • Bar service
Food
  • Main restaurants quality
  • Buffet restaurants quality
  • Speciality restaurants quality
Final evaluations
  • Would you cruise this ship again?
  • Do you recommend this ship?
  • Value for money
  • Language assistance

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