Craig S @Craigscruises Reviewer (23) 21/04/2022
95.05

Wonderful improvement in the middle east

I liked

Great new ship in the perfect styling for Costa , wonderful new style restaurants and bars plenty room for privacy

I didn't like

Bit more interaction by officers and the costa club events to be reinstated as they used to be

Comment

Cruise number 57 Costa Cruises – Costa Firenze 11th March to 18th March 2022 Cabin number: 7235 - Mid ship , Deck -7 : Suite Total pax : 4500 , Crew : 1278 : Decks : 18 Cruise for 7 nights . Proposed route booked . Dubai / Dubai / Abu Dhabi / Doha / At Sea / Muscat / Dubai Actual route taken due to covid restrictions in Qatar. Dubai / Dubai / Abu Dhabi / At sea / Muscat / Dubai / Dubai. This being our second cruise on Costa Firenze in under 6 months , I was very pleased to see the amazing improvement in productions , cruise director ( Luigi Cougei) and overall service levels across the ship. Having dinner in the Elite restaurant was again a pleasure with amazing service levels by Matre D Sapna , Merlin and servers. All excursions where well handled and on time , it was a wonderful trip seeing the cruise ship operate in a totally different market outside of Europe , Overall a very much improved product, which delivers with the right Cruise Director ( Luigi)


Cruising area
Arabic Gulf
Experience
Cruised (7 days)
Language
English
Period
Mar 2022
Who cruised?
Family
Nationality
United Kingdom

Ports of call: Proposed route booked . Dubai / Dubai / Abu Dhabi / Doha / At Sea / Muscat / Dubai Actual route taken due to covid restrictions in Qatar. Dubai / Dubai / Abu Dhabi / At sea / Muscat / Dubai / Dubai.

Embarkation and disembarkation
  • Embarkation
State room
  • Comfort and design
  • Cleaning/Maintenance
Common areas
  • Comfort and design
  • Cleaning/Maintenance
Staff
  • Kindness
  • Efficiency
On board services
  • Gym and Spa
  • Shops
  • Theater shows
  • Internet service / Wi-fi
  • Casino
  • Baby club / Teen club
  • Guest service
  • Entertainment
  • Bar service
Food
  • Main restaurants quality
  • Buffet restaurants quality
  • Speciality restaurants quality
Final evaluations
  • Would you cruise this ship again?
  • Do you recommend this ship?
  • Value for money
  • Language assistance

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