Craig S @Craigscruises Reviewer (23) 02/11/2021
76.38

Could be a lot better

I liked

room for improvement

I didn't like

see comments

Comment

Cruise number 49 Arosa river cruise ship - Arosa Aqua 15th December - 19th December 2017 Cabin number : 225.- midship , Deck 2 - Balcony Cabin Total pax : 204 , Crew : 54: Decks :4 Cruise for 5 nights Inclusive excursions of your choice , great Christmas markets at every stop, Best ports of call Basel , Strasbourg and Heidelberg. the other ports had very long transfer times Service good , housekeeping good, only issue is that at the time we went it was still a German language cruise company only. However since May 2018 it has been bought by a British company and now offers English / German and French speaking on board. 2018 star grading - 3.5


Cruising area
Europe
Experience
Cruised (5 days)
Language
English
Period
Dec 2017
Who cruised?
Couple
Nationality
United Kingdom

Ports of call: Cologne / Rudesheim / Speyer (Heidelberg) / Strasbourg / Basel / Mainz / Koblenz Cologne

Embarkation and disembarkation
  • Embarkation
State room
  • Comfort and design
  • Cleaning/Maintenance
Common areas
  • Comfort and design
  • Cleaning/Maintenance
Staff
  • Kindness
  • Efficiency
On board services
  • Gym and Spa
  • Shops
  • Theater shows
  • Internet service / Wi-fi
  • Casino
  • Baby club / Teen club
  • Guest service
  • Entertainment
  • Bar service
Food
  • Main restaurants quality
  • Buffet restaurants quality
  • Speciality restaurants quality
Final evaluations
  • Would you cruise this ship again?
  • Do you recommend this ship?
  • Value for money
  • Language assistance

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