Craig S @Craigscruises Reviewer (23) 01/11/2021
77.30

Good river cruise product

I liked

some good some bad

I didn't like

see comments

Comment

Cruise number 52 Riviera River Cruises - MS Thomas Hardy 6th December - 11th December 2018 Cabin number : 218.- midship , Deck 2 - Balcony Cabin Total pax : 169 , Crew : 44: Decks :5 Cruise for 5 nights Checking in was fast and expiditied perfectly , From arrival on river side/ check in then to cabin was 30 minutes. On board, housekeeping , room service ,main dining room service and food all of a very good standard. The Bistro restaurant which is booking only can not be compared to any of the chefs table restaurants on similar star rating ships this is due to it not being any different from the main restaurant except for menu. No different silver service ( in fact our table felt we had better service in the main restaurant), no variety of wines per course as expected and local foods as would be the norm. The included excursions all of a good standard , with the guide in


Cruising area
Europe
Experience
Cruised (6 days)
Language
English
Period
Dec 2018
Who cruised?
Couple
Nationality
United Kingdom

Ports of call: Budapest / overnight Budapest / Bratislava / Vienna / Vienna overnight / at sea / Budapest overnight

Embarkation and disembarkation
  • Embarkation
State room
  • Comfort and design
  • Cleaning/Maintenance
Common areas
  • Comfort and design
  • Cleaning/Maintenance
Staff
  • Kindness
  • Efficiency
On board services
  • Gym and Spa
  • Shops
  • Theater shows
  • Internet service / Wi-fi
  • Casino
  • Baby club / Teen club
  • Guest service
  • Entertainment
  • Bar service
Food
  • Main restaurants quality
  • Buffet restaurants quality
  • Speciality restaurants quality
Final evaluations
  • Would you cruise this ship again?
  • Do you recommend this ship?
  • Value for money
  • Language assistance

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