67.80
Not so happy of this Royal cruise
I liked
Price and itinerary
I didn't like
Some troubles in the stateroom
Comment
We experienced some troubles in the flushing system of our stateroom. Nothing special, it could happen on a cruiseship. But the staff has been unkind, and the solution arrived only after 2 days. Too late. Other services were good but we couldn't be satisfied.
Cruising area
Caribbean
Experience
Cruised
(6 days)
Language
English
Period
Dec 2016
Who cruised?
Couple
Nationality
United States
Ports of call: Fort Lauderdale, George Town, Cozumel, Costa Maya
Embarkation and disembarkation
-
Embarkation
-
Disembarkation
State room
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Comfort and design
-
Cleaning
-
Maintenance
Common areas
-
Comfort and design
-
Cleaning
-
Maintenance
Staff
-
Kindness
-
Efficiency
-
Guest service
-
Entertainment
-
Bar service
On board services
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Gym and Spa
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Shops
-
Theater shows
-
Internet service / Wi-fi
-
Casino
-
Baby club / Teen club
Food
-
Main restaurants quality
-
Buffet restaurants quality
-
Speciality restaurants quality
-
Service in restaurants
Final evaluations
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Would you cruise this ship again?
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Do you recommend this ship?
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Value for money
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Language assistance