Joseph c @JoseCoop Contributor (5) 23/01/2025
91.59

Service That Makes a Difference

I liked

I didn't like

Comment

During my journey aboard the Silver Ray, what impressed me the most was the exceptional service, which exceeded all my expectations. The crew was professional, friendly, and always ready to meet every need with extraordinary attention to detail. I fondly remember how the staff took care of each guest, even remembering small personal preferences—a gesture that truly makes you feel special. The overall organization on board was flawless. From perfectly planned excursions to daily activities, everything was designed to ensure a smooth and relaxing experience. It wasn’t just a trip, but a moment of genuine well-being, thanks to the outstanding customer care that makes the Silver Ray a true leader in luxury travel.


Cruising area
Southern America
Experience
Cruised (16 days)
Language
English
Period
Dec 2024
Who cruised?
Couple
Nationality
United Kingdom

Ports of call: From Fort Lauderdale to Callao

Embarkation and disembarkation
  • Embarkation
State room
  • Comfort and design
  • Cleaning/Maintenance
Common areas
  • Comfort and design
  • Cleaning/Maintenance
Staff
  • Kindness
  • Efficiency
On board services
  • Gym and Spa
  • Shops
  • Theater shows
  • Internet service / Wi-fi
  • Casino
  • Baby club / Teen club
  • Guest service
  • Entertainment
  • Bar service
Food
  • Main restaurants quality
  • Buffet restaurants quality
  • Speciality restaurants quality
Final evaluations
  • Would you cruise this ship again?
  • Do you recommend this ship?
  • Value for money
  • Language assistance

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