The Anguilla Tourist Board has completed a five-day sales mission in the United States, engaging more than 200 travel advisors across New York, Long Island, Connecticut, New Jersey and Pennsylvania. The initiative went well beyond traditional destination promotion, underscoring the strategic importance of professional travel distribution for an island that continues to focus heavily on the luxury segment and the North American market.
The Anguilla Tourist Board wrapped up the five-day U.S. roadshow on Sept. 18, meeting with more than 200 travel advisors through a series of targeted events across New York City, Long Island, Connecticut, New Jersey and Pennsylvania. Held Sept. 14-18, the mission included agency office presentations, client and industry luncheons and dinners, as well as networking opportunities designed to strengthen direct relationships with the travel trade. The delegation was led by Sean Richard, chairman of the Anguilla Tourist Board; Chantelle Richardson, deputy director of tourism; and Vivian Chambers, U.S. sales representative with The Muse Collection. Key engagements included presentations at Global Travel Collection in New York City and Travel 15 in New Jersey, along with meetings on Long Island and throughout the other stops on the itinerary.

From a B2B perspective, the roadshow offers a clear snapshot of Anguilla’s current strategy. The destination does not appear interested simply in pursuing higher visitor volumes, but rather in strengthening relationships with intermediaries capable of reaching high-spending travelers and turning the island’s tourism offering into a genuinely personalized experience. That approach is particularly relevant for a destination where luxury resorts, private villas, gastronomy and tailor-made services are central to the product. The geography of the roadshow was no coincidence either. The United States is by far Anguilla’s largest source market. In January 2026, which delivered the destination’s strongest-ever performance for that month with 15,006 stayover visitors, 70.6% of tourist arrivals came from the United States. That represented 10,591 U.S. visitors, up 14.2% from January 2025. Total arrivals to the island during the month reached 29,325, an increase of 24.5% year over year.
Those figures help explain why engagement with the U.S. travel trade remains so important. The objective is not simply to maintain visibility in Anguilla’s leading market, but to remain closely connected with the distribution channels best equipped to sell a product that is not always as straightforward as a large Caribbean all-inclusive destination. Anguilla still benefits from expert guidance: knowledge of the island’s different areas, the ability to choose among resorts, boutique hotels and villas, and, above all, the ability to build a stay around the individual traveler. Chantelle Richardson emphasized precisely this point during the mission. “As technology continues to make travel information more accessible, trusted guidance becomes even more valuable,” the deputy director of tourism said. According to Richardson, advisors combine expertise, firsthand knowledge and a personal understanding of their clients in ways that technology alone still cannot fully replicate. It is a particularly relevant observation at a time when the industry is discussing the role of artificial intelligence in trip planning on an almost daily basis. For a destination such as Anguilla, the response appears to be an even greater investment in the human element — not in opposition to technology, but as the factor capable of turning the enormous amount of information available online into a precise choice that reflects the individual traveler’s profile.

Further evidence of the role advisors play in Anguilla’s positioning came just a few weeks before the roadshow through results within the Virtuoso network. In August 2026, Anguilla was ranked the top Caribbean destination and the third-ranked country worldwide for festive-season travel based on the network’s booking data, while West End also appeared among the leading individual destinations for the same period. The result is particularly relevant from a B2B standpoint, given that Virtuoso brings together more than 20,000 travel advisors with a strong focus on the luxury and experiential segments. Two properties representing distinct expressions of Anguilla’s upscale hospitality offering also took part in the U.S. roadshow: Zemi Beach House and Aurora Anguilla Resort & Golf Club. Idalmis Hernandez, associate director of sales at Zemi Beach House, and Sue Kyaw, senior leisure sales manager at Aurora Anguilla, presented advisors with updates on their respective accommodations, dining, amenities and guest experiences.
The participation of hotel partners alongside the tourism board is far from incidental. It allows the conversation to move from broad destination messaging to a product advisors can actually sell, providing them with information that can be immediately translated into client recommendations. Zemi Beach House is located on Shoal Bay East, on the eastern side of the island, while Aurora is one of West End’s major resorts, combining its beachfront setting with golf, dining and an extensive range of activities. According to Anguilla’s official tourism information, Aurora features 178 suites and villas and six restaurants, as well as experiences ranging from visits to its hydroponic farm to cooking classes and golf activities. Yet Anguilla’s appeal to the trade extends well beyond a resort stay. The island has 33 beaches, a strong selection of villas and boutique hotels, and a particularly developed culinary scene — an element the Tourist Board has long used as one of the destination’s key positioning pillars. For advisors, that means the ability to work across a variety of market segments — couples, honeymooners, multigenerational families, food-focused travelers, golfers and repeat Caribbean visitors — while retaining a distinctly premium profile.

Access to the island is also becoming progressively easier, another essential factor when it comes to converting interest into bookings. American Airlines continues to operate service between Miami and Anguilla, while the local government identified expanded air connectivity as one of the central pillars of its 2026 tourism strategy, also citing direct service from Boston, Newark and Baltimore and the launch of the runway extension project at Clayton J. Lloyd International Airport. This is perhaps one of the most interesting aspects of Anguilla’s current development. The island continues to preserve the image of a discreet, relatively exclusive Caribbean destination that forms a significant part of its appeal, while at the same time working to remove some of the friction that can make it more difficult to sell. Improved accessibility, a stronger commercial presence and closer contact with travel advisors are three elements of the same strategy.
The September roadshow is also part of a broader effort in the U.S. market rather than a stand-alone initiative. In January 2026, the Anguilla Tourist Board had already conducted a previous mission targeting U.S. advisors alongside hotel partners, highlighting at the time the importance of a sales strategy built around relationships and luxury positioning. The September initiative expands on that approach, reaching a significant number of professionals in some of the most important travel markets in the U.S. Northeast. The message to the trade is therefore relatively clear. In a market where travelers can independently research almost every aspect of a destination, the value of the advisor is shifting from providing access to information to selecting it, interpreting it and turning it into an experience. For Anguilla, where the product is built around personalization, high-quality hospitality and a generally understated expression of luxury, this type of distribution remains particularly well aligned with the destination’s identity.

For the Anguilla Tourist Board, the roadshow’s most immediate result is the more than 200 travel professionals reached during the five-day mission. The more meaningful outcome, however, will become measurable over the medium term: turning stronger product knowledge into bookings, consolidating Anguilla’s position in its most important international market and, above all, keeping the island on advisors’ short lists when a client is looking for an upscale Caribbean destination that still retains a distinctive identity.
Gabriele Bassi

