71.00

Great itinerary, average ship

✓ I liked

Incredible landscapes

✗ I didn't like

Excursions not well organized and low staff

💬 Comment

Nieuw Amsterdam is a beutiful Holland America ship. Where we have cruised it's an incredible and beutiful landscape. Unfortunately we experienced some troubles with our staterooms and the staff was not so efficient sto solve our problems. I however hope to come back onboard an Hal ship and compare the service with other cruises.


🔍Cruising areaUSA West Coast and Hawaii
🚢ExperienceCruised (7 days)
🌐LanguageIT
📅PeriodJun 2017
👥Who cruised?Couple
🏴NationalityUnited States

Embarkation and disembarkation
  • Embarkation
  • Disembarkation
State room
  • Comfort and design
  • Cleaning
  • Maintenance
Common areas
  • Comfort and design
  • Cleaning
  • Maintenance
Staff
  • Kindness
  • Efficiency
On board services
  • Gym and Spa
  • Shops
  • Theater shows
  • Internet service / Wi-fi
  • Casino
  • Baby club / Teen club
  • Guest service
  • Entertainment
  • Bar service
Food
  • Main restaurants quality
  • Buffet restaurants quality
  • Speciality restaurants quality
  • Service in restaurant
Final evaluations
  • Would you cruise this ship again?
  • Do you recommend this ship?
  • Value for money
  • Language assistance
Great itinerary, average ship — Nieuw Amsterdam | Cruising Journal