67.80

Not so happy of this Royal cruise

✓ I liked

Price and itinerary

✗ I didn't like

Some troubles in the stateroom

💬 Comment

We experienced some troubles in the flushing system of our stateroom. Nothing special, it could happen on a cruiseship. But the staff has been unkind, and the solution arrived only after 2 days. Too late. Other services were good but we couldn't be satisfied.


🔍Cruising areaCaribbean
🚢ExperienceCruised (6 days)
🌐LanguageEN
📅PeriodDec 2016
👥Who cruised?Couple
🏴NationalityUnited States

Embarkation and disembarkation
  • ★★★★★Embarkation
  • ★★★★★Disembarkation
State room
  • ★★★★★Comfort and design
  • ★★★★★Cleaning
  • ★★★★★Maintenance
Common areas
  • ★★★★★Comfort and design
  • ★★★★★Cleaning
  • ★★★★★Maintenance
Staff
  • ★★★★★Kindness
  • ★★★★★Efficiency
On board services
  • ★★★★★Gym and Spa
  • ★★★★★Shops
  • ★★★★★Theater shows
  • ★★★★★Internet service / Wi-fi
  • ★★★★★Casino
  • ★★★★★Baby club / Teen club
  • ★★★★★Guest service
  • ★★★★★Entertainment
  • ★★★★★Bar service
Food
  • ★★★★★Main restaurants quality
  • ★★★★★Buffet restaurants quality
  • ★★★★★Speciality restaurants quality
  • ★★★★★Service in restaurant
Final evaluations
  • ★★★★★Would you cruise this ship again?
  • ★★★★★Do you recommend this ship?
  • ★★★★★Value for money
  • ★★★★★Language assistance
Not so happy of this Royal cruise — Freedom of the Seas | Cruising Journal