Craig S @Craigscruises Reviewer (23) 01/11/2021
65,15

Mixed review

Eu gostei

If you enjoy large ships ( over 4000 passengers) then this is for you

Eu não gostei

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Comentários

Cruise number 54 Costa Cruises – Costa Smeralda 20th January to 27th January 2020 Cabin number: 15250 - midship , Deck 15 - Premier Balcony Cabin Total pax : 6554 , Crew : 1646 : Decks : 19 Eventually we get to cruise on the brand new ship after a delay in delivery of 2 months and rebooking’s being made we get to cruise on the 5th departure. The week started with Storm Gloria hitting Barcelona 2 hours before our arrival, hence preparing ourselves for some disruption. However British Airways got us into BCN on time. Our private transfer got us to the port in a good 30 minutes and that’s where the disruption started. The non-planning and lack of communication by Costa portside and front desk on board was very clear. With over 1000 passengers disembarking and 1000 plus embarking all in the same 20m sq hall which was 7km away from the ship. Needless to say it took 4 hou


Área do cruzeiro
Mediterrâneo Ocidental
Experiência
Cruzeiro (7 dias)
Idioma
Inglês
Período
Jan 2020
Quem fez o cruzeiro?
Em pares
Nacionalidade
Reino Unido

Portos de chamada: Barcelona – Palma – at sea – Civitavecchia – La Spezia – Savona -Marseille – Barcelona

Embarque e desembarque
  • Embarque
Cabina
  • Conforto e Design
  • Limpeza/Manutenção
Manutenção
  • Conforto e Design
  • Limpeza/Manutenção
Pessoal
  • Cortesia
  • Eficiência
Serviços de bordo
  • Ginásio e Spa
  • Lojas
  • Performances teatrais
  • Serviço de Internet/Wifi
  • Casino
  • Baby Club / Teen Club
  • Atendimento ao Cliente
  • Entretenimento
  • Serviço de bar
Comida
  • Qualidade dos restaurantes principais
  • Qualidade de restaurantes buffet
  • Qualidade de restaurantes especializados
Classificações finais
  • Faria um cruzeiro neste navio novamente?
  • Recomendaria este navio?
  • Valor para o dinheiro
  • Assistência linguística

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