William B @william.beeman New Contributor (1) 03/05/2023
86,60

Exceptional Care on the Part of the Holland America Staff

Eu gostei

Exceptional care on the part of the Holland America staff.

Eu não gostei

Limited Dining options of variable quality. mediocre entertainment.

Comentários

We took a cruise around South America. The itinerary was exciting, and we had good weather throughout. I was traveling with a mobility scooter rented from Special Needs at Sea, Holland America's vendor. I had problems with the scooter, which the staff on board was quickly able to fix. Unfortunately I also contracted Covid and was quarantined for several days. The staff took excellent care of me, with special cleaning crews, daily medical attention, and special meal service to my room. Their kindness went beyond all expectations. The ship has a limited number of dining options--only two specialty restaurants. The main dining room and Lido buffet had some exceptional meals, but often was somewhat ordinary. Still we felt well fed. The two specialty restaurants were very good, Canaletto being the better of the two. Room service was available 24 hours at no extra charge. The ship's crew and staff were helpful, attentive, and unfailingly pleasant. They made this cruise a pleasure.


Área do cruzeiro
Ámérica do Sul
Experiência
Cruzeiro (31 dias)
Idioma
Inglês
Período
Mar 2023
Quem fez o cruzeiro?
Em pares
Nacionalidade
Estados Unidos

Portos de chamada: Buenos Aires, Montevideo, Stanley(Falkland Islands). Ushuaia, Punta Arenas, Puerto Mott, Santiago, La Serena, Lima (Callao), Manta, Panama Canal, Aruba, Ft. Lauderdale.

Embarque e desembarque
  • Embarque
Cabina
  • Conforto e Design
  • Limpeza/Manutenção
Manutenção
  • Conforto e Design
  • Limpeza/Manutenção
Pessoal
  • Cortesia
  • Eficiência
Serviços de bordo
  • Ginásio e Spa
  • Lojas
  • Performances teatrais
  • Serviço de Internet/Wifi
  • Casino
  • Baby Club / Teen Club
  • Atendimento ao Cliente
  • Entretenimento
  • Serviço de bar
Comida
  • Qualidade dos restaurantes principais
  • Qualidade de restaurantes buffet
  • Qualidade de restaurantes especializados
Classificações finais
  • Faria um cruzeiro neste navio novamente?
  • Recomendaria este navio?
  • Valor para o dinheiro
  • Assistência linguística

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