95.05

Wonderful improvement in the middle east

✓ I liked

Great new ship in the perfect styling for Costa , wonderful new style restaurants and bars plenty room for privacy

✗ I didn't like

Bit more interaction by officers and the costa club events to be reinstated as they used to be

💬 Comment

Cruise number 57 Costa Cruises – Costa Firenze 11th March to 18th March 2022 Cabin number: 7235 - Mid ship , Deck -7 : Suite Total pax : 4500 , Crew : 1278 : Decks : 18 Cruise for 7 nights . Proposed route booked . Dubai / Dubai / Abu Dhabi / Doha / At Sea / Muscat / Dubai Actual route taken due to covid restrictions in Qatar. Dubai / Dubai / Abu Dhabi / At sea / Muscat / Dubai / Dubai. This being our second cruise on Costa Firenze in under 6 months , I was very pleased to see the amazing improvement in productions , cruise director ( Luigi Cougei) and overall service levels across the ship. Having dinner in the Elite restaurant was again a pleasure with amazing service levels by Matre D Sapna , Merlin and servers. All excursions where well handled and on time , it was a wonderful trip seeing the cruise ship operate in a totally different market outside of Europe , Overall a very much improved product, which delivers with the right Cruise Director ( Luigi)


🔍Cruising areaArabic Gulf
🚢ExperienceCruised (7 days)
🌐LanguageEN
📅PeriodMar 2022
👥Who cruised?Family
🏴NationalityUnited Kingdom

Embarkation and disembarkation
  • ★★★★★Embarkation
State room
  • ★★★★★Comfort and design
  • ★★★★★Cleaning/Maintenance
Common areas
  • ★★★★★Comfort and design
  • ★★★★★Cleaning/Maintenance
Staff
  • ★★★★★Kindness
  • ★★★★★Efficiency
On board services
  • ★★★★★Gym and Spa
  • ★★★★★Shops
  • ★★★★★Theater shows
  • ★★★★★Internet service / Wi-fi
  • ★★★★★Casino
  • ★★★★★Baby club / Teen club
  • ★★★★★Guest service
  • ★★★★★Entertainment
  • ★★★★★Bar service
Food
  • ★★★★★Main restaurants quality
  • ★★★★★Buffet restaurants quality
  • ★★★★★Speciality restaurants quality
Final evaluations
  • ★★★★★Would you cruise this ship again?
  • ★★★★★Do you recommend this ship?
  • ★★★★★Value for money
  • ★★★★★Language assistance
Wonderful improvement in the middle east — Costa Firenze | Cruising Journal