William B @william.beeman New Contributor (1) 03/05/2023
86,60

Exceptional Care on the Part of the Holland America Staff

Mi è piaciuto

Exceptional care on the part of the Holland America staff.

Non mi è piaciuto

Limited Dining options of variable quality. mediocre entertainment.

Commento

We took a cruise around South America. The itinerary was exciting, and we had good weather throughout. I was traveling with a mobility scooter rented from Special Needs at Sea, Holland America's vendor. I had problems with the scooter, which the staff on board was quickly able to fix. Unfortunately I also contracted Covid and was quarantined for several days. The staff took excellent care of me, with special cleaning crews, daily medical attention, and special meal service to my room. Their kindness went beyond all expectations. The ship has a limited number of dining options--only two specialty restaurants. The main dining room and Lido buffet had some exceptional meals, but often was somewhat ordinary. Still we felt well fed. The two specialty restaurants were very good, Canaletto being the better of the two. Room service was available 24 hours at no extra charge. The ship's crew and staff were helpful, attentive, and unfailingly pleasant. They made this cruise a pleasure.


Area della Crociera
Sudamerica
Esperienza
Crociera (31 giorni)
Lingua
Inglese
Periodo
Mar 2023
Con chi?
In coppia
Nazionalità
Stati Uniti

Porti di Scalo: Buenos Aires, Montevideo, Stanley(Falkland Islands). Ushuaia, Punta Arenas, Puerto Mott, Santiago, La Serena, Lima (Callao), Manta, Panama Canal, Aruba, Ft. Lauderdale.

Imbarco e Sbarco
  • Imbarco
Cabina
  • Comodità e Aspetto
  • Pulizia/Manutenzione
Aree comuni
  • Comodità e Aspetto
  • Pulizia/Manutenzione
Staff
  • Gentilezza
  • Efficienza
Servizi di Bordo
  • Palestra e Spa
  • Negozi
  • Spettacoli teatrali
  • Servizio Internet e WiFi
  • Casinò
  • Baby Club/ Teen Club
  • Servizio Clienti
  • Intrattenimento
  • Servizio Bar
Ristorazione
  • Qualità dei Ristoranti Principali
  • Qualità dei Ristoranti Buffet
  • Qualità dei Ristoranti di Specialità
Valutazioni Finali
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  • Rapporto qualità/prezzo
  • Assistenza nella propria lingua

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