Cruising Journal

Read all reviews about Crystal Serenity

89.69

Best service ever experienced

💬 Comment

Really great service, kind staff, perfect housekeeping. Also great food and very nice cruise ship. Higly recommended.

🔍Cruising areaWestern Mediterranean
🚢ExperienceCruised (6 days)
🌐LanguageIT
📅PeriodNov 2018
👥Who cruised?Couple
🏴NationalityUnited Kingdom
Embarkation and disembarkation
  • ★★★★★Embarkation
State room
  • ★★★★★Comfort and design
  • ★★★★★Cleaning/Maintenance
Common areas
  • ★★★★★Comfort and design
  • ★★★★★Cleaning/Maintenance
Staff
  • ★★★★★Kindness
  • ★★★★★Efficiency
On board services
  • ★★★★★Gym and Spa
  • ★★★★★Shops
  • ★★★★★Theater shows
  • ★★★★★Internet service / Wi-fi
  • ★★★★★Casino
  • ★★★★★Baby club / Teen club
  • ★★★★★Guest service
  • ★★★★★Entertainment
  • ★★★★★Bar service
Food
  • ★★★★★Main restaurants quality
  • ★★★★★Buffet restaurants quality
  • ★★★★★Speciality restaurants quality
Final evaluations
  • ★★★★★Would you cruise this ship again?
  • ★★★★★Do you recommend this ship?
  • ★★★★★Value for money
  • ★★★★★Language assistance
Best service ever experienced — Crystal Serenity | Cruising Journal