Ronan R @explorecruiserepeat Expert Contributor (6) 19/02/2024
37,94

Cruise from Hell

J'ai aimé

Entertainment was good

Je n'ai pas aimé

Food was terrible, Excursions changed from English to Portuguese with only a days notice, no English spoken on board

Commentaires

My 7th and last cruise with MSC was in February 2024, it began with 5 hours of waiting to get onboard the ship in Santos, 4 different queues later I finally got onboard, I found out from a member of crew that it was 99% Brazilian passengers and that English wasn't going to be spoken on board, except for safety announcements, there was about 3 of those. None of this was explained when booking this cruise and it was the first cruise with MSC where multiple languages weren't spoken. My excursions were all booked in English prior to the cruise, but once I got the tickets on the ship the language had been changed to Portuguese as there wasn't any other English speaking guests on board. The food on board was the worst I have ever had, lots of fatty foods, not many vegetables, I was told afterwards by some crew that the guests in south America aren't as picky when it comes to food, compared to Europe so the food lacked a lot of quality. This will be my last cruise with MSC unfortunately.


Zone de lacroisière
Amérique du Sud
Expérience
croisière (8 jours)
Langue
Anglais
Période
Fév 2024
Qui a croisé?
En paires
Nationalité
Irlande

Ports d'escale: Santos, Montevideo & Buenos Aires

Embarquement et Débarquement
  • Embarquement
Cabine
  • Confort et design
  • Nettoyage/Maintenance
Parties communes
  • Confort et design
  • Nettoyage/Maintenance
Personnel
  • Gentillesse
  • Efficacité
Services à bord
  • Gym et Spa
  • Boutiques
  • Représentations théâtrales
  • Service Internet, Wifi
  • Casino
  • Baby Club / Teen Club
  • Service à la clientèle
  • Divertissement
  • Service de bar
Restauration
  • Qualité des restaurants principaux
  • Qualité des restaurants buffet
  • Qualité des restaurants de spécialités
Notes finales
  • Voulez-vous faire une croisière sur ce navire à nouveau?
  • Recommanderiez-vous ce navire?
  • Rapport qualité prix
  • Assistance linguistique

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