William B @william.beeman New Contributor (1) 03/05/2023
86,60

Exceptional Care on the Part of the Holland America Staff

Me gustó

Exceptional care on the part of the Holland America staff.

No me gustó

Limited Dining options of variable quality. mediocre entertainment.

Comentarios

We took a cruise around South America. The itinerary was exciting, and we had good weather throughout. I was traveling with a mobility scooter rented from Special Needs at Sea, Holland America's vendor. I had problems with the scooter, which the staff on board was quickly able to fix. Unfortunately I also contracted Covid and was quarantined for several days. The staff took excellent care of me, with special cleaning crews, daily medical attention, and special meal service to my room. Their kindness went beyond all expectations. The ship has a limited number of dining options--only two specialty restaurants. The main dining room and Lido buffet had some exceptional meals, but often was somewhat ordinary. Still we felt well fed. The two specialty restaurants were very good, Canaletto being the better of the two. Room service was available 24 hours at no extra charge. The ship's crew and staff were helpful, attentive, and unfailingly pleasant. They made this cruise a pleasure.


area geográfica
Sudamérica
experiencia
Crucero (31 Dias)
Idioma
Inglés
período
Mar 2023
¿Quién fue en un crucero?
en pares
Nacionalidad
Estados Unidos

Puertos de escala: Buenos Aires, Montevideo, Stanley(Falkland Islands). Ushuaia, Punta Arenas, Puerto Mott, Santiago, La Serena, Lima (Callao), Manta, Panama Canal, Aruba, Ft. Lauderdale.

Embarque y desembarque
  • Embarque
Cabina
  • Confort y Design
  • Limpieza/Mantenimiento
Áreas comunes
  • Confort y Design
  • Limpieza/Mantenimiento
Staff
  • Amabilidad
  • Eficiencia
Servicios a bordo
  • Gimnasio y Spa
  • Tiendas
  • Representaciones teatrales
  • Servicio de internet/Wi-Fi
  • Casino
  • Baby Club/Teen Club
  • Servicio al cliente
  • Entretenimiento
  • Servicio de Bar
Catering
  • Calidad de los restaurantes principales
  • Calidad de los restaurantes buffet
  • Calidad de los restaurantes de especialidades
Calificaciones finales
  • ¿Tomarías un crucero en este barco?
  • ¿Recomendarías este barco?
  • Valor por dinero
  • Asistencia lingüística

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