52.05

Disaster on the Danube

βœ“ I liked

Good bar and dining service.

βœ— I didn't like

Unprofessional senior staff on the ship. No plans to cover COVID contingencies, or to initiate contact tracing.

πŸ’¬ Comment

Incorrect COVID forms sent to us before departure. Pre-excursion was not as advertised. COVID outbreak on ship caused Serbia and Croatia to refuse us entry. Viking is not complying with their own Passenger Contract, regarding refunds. Program Director had no plans for COVID and hid information from guests


πŸ”Cruising areaRivers of Europe
🚒ExperienceCruised (8 days)
🌐LanguageEN
πŸ“…PeriodSep 2021
πŸ‘₯Who cruised?Couple
🏴NationalityUnited States

Embarkation and disembarkation
  • β˜…β˜…β˜…β˜…β˜…Embarkation
State room
  • β˜…β˜…β˜…β˜…β˜…Comfort and design
  • β˜…β˜…β˜…β˜…β˜…Cleaning/Maintenance
Common areas
  • β˜…β˜…β˜…β˜…β˜…Comfort and design
  • β˜…β˜…β˜…β˜…β˜…Cleaning/Maintenance
Staff
  • β˜…β˜…β˜…β˜…β˜…Kindness
  • β˜…β˜…β˜…β˜…β˜…Efficiency
On board services
  • β˜…β˜…β˜…β˜…β˜…Gym and Spa
  • β˜…β˜…β˜…β˜…β˜…Shops
  • β˜…β˜…β˜…β˜…β˜…Theater shows
  • β˜…β˜…β˜…β˜…β˜…Internet service / Wi-fi
  • β˜…β˜…β˜…β˜…β˜…Casino
  • β˜…β˜…β˜…β˜…β˜…Baby club / Teen club
  • β˜…β˜…β˜…β˜…β˜…Guest service
  • β˜…β˜…β˜…β˜…β˜…Entertainment
  • β˜…β˜…β˜…β˜…β˜…Bar service
Food
  • β˜…β˜…β˜…β˜…β˜…Main restaurants quality
  • β˜…β˜…β˜…β˜…β˜…Buffet restaurants quality
  • β˜…β˜…β˜…β˜…β˜…Speciality restaurants quality
Final evaluations
  • β˜…β˜…β˜…β˜…β˜…Would you cruise this ship again?
  • β˜…β˜…β˜…β˜…β˜…Do you recommend this ship?
  • β˜…β˜…β˜…β˜…β˜…Value for money
  • β˜…β˜…β˜…β˜…β˜…Language assistance
Disaster on the Danube β€” Viking Ullur | Cruising Journal